Privacy & Website Policy
Wildflower Therapy Practice
Wildflower Therapy Practice respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy outlines how personal information is collected, used, stored and disclosed, as well as the terms governing use of this website.
Collection of Personal Information
Wildflower Therapy Practice may collect personal information necessary to provide counselling services and respond to enquiries. This may include:
Name
Phone number and email address
Information submitted through website contact forms
Information provided when booking appointments
Health or wellbeing information relevant to counselling services
Personal information may be collected when you:
Contact the practice via phone, email or website
Book or attend a counselling appointment
Communicate regarding services or enquiries
Use of Personal Information
Personal information is used for purposes including:
Providing counselling and therapeutic services
Responding to enquiries and scheduling appointments
Maintaining client records in accordance with professional obligations
Meeting legal, ethical and professional requirements
Information will only be used for the purpose for which it was collected unless otherwise required or authorised by law.
Disclosure of Personal Information
Personal information will not be disclosed to third parties except where:
You have provided consent
Disclosure is required or authorised by law
It is necessary to prevent a serious threat to your health or safety or that of others
It is required for Medicare processing where applicable
Storage and Security
Wildflower Therapy Practice takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Client records are stored securely and accessed only where necessary for the provision of counselling services.
Access and Correction
You may request access to personal information held about you or request corrections if information is inaccurate or incomplete.
Requests can be made by contacting Wildflower Therapy Practice using the contact details provided below.
Website Disclaimer
The information provided on this website is intended for general informational purposes only and does not constitute medical, psychological or professional advice.
Information on this website should not replace consultation with a qualified health professional. If you are experiencing a mental health crisis or require urgent support, please contact appropriate emergency or crisis services.
Wildflower Therapy Practice makes reasonable efforts to ensure the information on this website is accurate and current, however no guarantee is provided regarding completeness, reliability or accuracy.
Website Use
By accessing this website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
All content on this website, including text, design and images, is the property of Wildflower Therapy Practice unless otherwise stated and may not be reproduced without permission.
External Links
This website may contain links to third-party websites for informational purposes. Wildflower Therapy Practice is not responsible for the content or privacy practices of those websites.
Changes to This Policy
Wildflower Therapy Practice may update this policy from time to time. The most current version will always be available on this website.
Contact
If you have any questions about this policy or how personal information is handled, please contact:
Wildflower Therapy Practice
Leura, Blue Mountains NSW
Phone: 0411 024 506
Email: wildflowertherapypractice@gmail.com